This tool card teaches leaders and followers how to collaboratively engage in the coaching process, for improved work performance outcomes.

You will learn how to:

• Effectively coach an employee
• Apply 10 things great coaches do
• Avoid 3 major coaching missteps
• Use S.M.A.R.T. coaching techniques
• Use a 6 step model: Action steps, step definition, and a few great things coaches say during each step

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